Terms & Conditions

Please read the T&C’s carefully before purchasing:

By purchasing with Dalí Artistic Products LTD, you agree to these terms and conditions. These terms and conditions apply to the use of this website, and by accessing this website and placing an order, you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions, you are not permitted to use or access this website. These terms and conditions abide by The Consumer Contract Regulations. You are welcome to print or store these terms for your records.

Dalí Artistic Products LTD own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else. While we will use reasonable endeavours to verify the accuracy of any information we place on the Dalí Artistic Products website, we make no warranties, whether express or implied in relation to its accuracy. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than under the copyright notice which forms part of these terms and conditions. Occasionally this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Wherever the term “Working Days or Hours” is featured, this excludes bank holidays, weekends and public holidays such as Christmas. Please check your order carefully before checkout, as orders cannot be amended once the order is confirmed. We cannot amend any errors once an order is confirmed. Should you have any complaints, please send them to the contact information detailed at the bottom of this document. These terms and conditions apply to all transactions on this site. They do not affect your statutory rights.

Adding to your order

Our fulfilment and shipping processes are automated, and as such, we are unable to add additional items to existing orders.

Prices

Prices are subject to change but are correct at time of posting. Any glitches, errors or typos are not required to be honoured. If there is an error or inaccuracy with regards to the advertised price of the goods that you have ordered, we will refund your order as soon as possible and allow you to purchase at the correct price. Prices are displayed in GBP.

Payment

We cannot accept any payments over £5000 Via PayPal or Credit Card. These payments will have to be made by debit card or BACS transfer. Any contract for purchases made through the website will be with Dalí Artistic Products Ltd, using the trading style Dalí Artistic. Dalí Artistic must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. When purchasing with PayPal delays in completing the transaction may happen which are beyond our control and should be taken up directly with PayPal. By purchasing products from the professional use sections of our site, you confirm that they are solely for professional use.

Gift Cards

To buy a gift card for someone you do not need to have an account with Dalí Artistic but to redeem a gift card you must first open an account and confirm your qualification(s).

Delivery charges

£5.99 is the standard delivery charge for most parts of mainland UK. The Channel Islands, Offshore Islands, Highlands, Scottish Islands and certain areas of the UK may vary according to the size and weight of the parcel. Special delivery charges will be quoted on request. This excludes any large or heavy items.

Customs for overseas orders

When ordering goods from Dalí Artistic for delivery outside the United Kingdom, you may be subject to import duties and taxes which are levied once the goods reach the specified destination. You must pay any additional charges for customs clearance; Dalí Artistic has no control over these charges and cannot predict what they may be. If you are ordering goods from outside the UK, it is your responsibility to comply with all the laws and regulations in the country in which you are receiving the goods. If you refuse to pay the charges levied by customs and excise and the goods are returned to us then you will be liable for the return shipping fees, and these will be deducted from any refund due.

Processing time

Once an order is placed, we aim to dispatch as soon as possible. Please allow 1 to 10 working days estimated dispatch time. We try to keep our inventory status as current as possible, but in some cases, we may be out of stock of your item. If that is the case, we will issue you with a Credit Note or Refund. Timeframes may increase during sales due to the volume of orders.

Transit time

All Domestic UK orders are advised to take 3-5 working days, however we aim to deliver as soon as possible. Delivery time for all orders outside of UK Mainland will have varying timeframes depending on destination location and possible customs delays. All delivery timeframes are approximate.

Sale items

All goods purchased during any promotions are not returnable unless faulty. All items already reduced in price may not qualify for other active promotions.

Discount Codes & Vouchers

Discount codes cannot be used in conjunction with any other offers and cannot be applied to sale items. We may withdraw or amend any offers at any point without notice.

Returns & Cancellations

We ensure all items that are posted to our customers are of the highest standard, but if there is ever a need to return an item, we do accept returns. Items must not have been opened or used. The packaging of non-nail gel products must be undamaged. Unfortunately, shipping charges cannot be refunded on any refunds or exchanges. We must be notified of any damages and claims within 24 hours of receipt of goods.

Part return of items sold as sets, kits or collections will not be accepted.

Once your order has been collected from us by our courier, you will not be able to cancel your order unless faulty. Any authorised refunds will be in full and will be subject to processing times. If you wish to return an item, please notify us in writing using the following email address:

daliartisticproducts@gmail.com

Details to include: Ordered on [*], Name of consumer(s), Address of consumer(s), Date of Purchase and Return.

If you are returning items please post to: Dalí Artistic Products LTD, 234 Derby Road, Liverpool, L20 8LJ.

We would be grateful if you would return your items via recorded or tracked post, this is for your peace of mind, and ours. This is not a requirement of law but rather a courtesy request. Please note that replacement items/refunds may not be processed until we confirm receipt of returned items. Items marked as being reduced will be exempt from the returns policy.

Returning Custom Items

Custom made items are exempt from The Consumer Contract Regulations – the only exception being is if they are faulty, not as described, not fit for purpose or any other fault of Dalí Artistic Products. In the event of this, please refer to the returns section of this document.

Colour Representation

Every effort is made to ensure that all our product imagery is as accurate as possible. Due to colour/resolution settings on electronic devices, the colour representation may differ slightly from the physical product.

Contact Details

Dalí Artistic Products LTD, Returns Department, Ground Floor 234 Derby Road, Liverpool, Merseyside, L20 8LJ.

Email: daliartisticproducts@gmail.com

Pay Later

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Pay in 3 interest-free instalments at checkout. Payment is to be made to Klarna:

Further information and Klarna’s user terms can be found here . General information on Klarna you can also find here . Your data is handled in accordance with applicable data protection law and following the information in Klarna’s Privacy Statement .